Online Privacy Information

Current as of 2/29/2024

Your privacy is important to us. This notice includes CoreFirst Bank & Trust’s (bank) online services, including mobile banking, websites and social media sites or pages branded as CoreFirst Bank, as well as any interactions you may have while viewing content from a digital advertising campaign.

Please keep the following in mind as it relates to online activities:

• Online services are not created for individuals under the age of 13.
• CoreFirst customers with accounts and services, we do share information about you in accordance with our Consumer Privacy Policy. That Policy does provide you with choices when it comes to your personal information.
• Additional terms and conditions may be applicable when utilizing the bank’s mobile banking and social media sites. Please review the Consumer Privacy Policy for the specific online service you are using.
  

Information We Collect

CoreFirst Bank Mobile App

The CoreFirst Bank & Trust mobile app is a great way to access your accounts with any mobile device. When you utilize the bank’s mobile app, we may collect information such as:

 When using the Mobile App, we may also request access to information stored on your device such as location, camera, contacts and other features to enhance your experience. It is important for you to understand that:

• Before granting access, you will be prompted to give the application permission.
• You can decline if you do not wish to grant that permission.
• Permission can be updated in device settings if you change your mind.

CoreFirst Bank & Trust is committed to protecting user privacy consistent with the Banking Industry Privacy Principles for U.S. Financial Institutions. CoreFirst Bank & Trust uses multi-layered authentication before allowing access to accounts through various access points that include but are not limited to Internet Banking and Mobile App Banking. Authentication can include several things that the bank knows about its account holder. These items can include the correct knowledge of passwords, personal identification numbers and correct usernames. Please visit our Website and online 

CoreFirstBank.com Website

The CoreFirst Bank & Trust website does not collect personal information about users except when specifically and knowingly provided by such users. Once you have provided personal identifying information, it will only be used for the purposes of managing the CoreFirst Bank & Trust website, or for such other purposes as described at the point of data collection. Such information will not be transferred to other parties unless otherwise stated at the point of data collection.

Website users should be aware that when they voluntarily disclose personal information, either through registering, by posting a message or completing an application, that information can be collected and used by others and may result in unsolicited messages from third parties.

CoreFirst Bank & Trust is committed to protecting user privacy and the CoreFirst Bank & Trust website is maintained consistent with the Banking Industry Privacy Principles for U.S. Financial Institutions.

Visitors to this bank website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors including your online and mobile activity with tracking technology for the purposes of analytics and advertising, including:

1. HTTP Cookies – Information stored on the device you are using. They provide us with non-identifiable online and mobile activity like time on site and page views. Cookies are common with internet browsers.
2. Web Beacons/Pixel Tags – Allows tracking of online activity and sites you’ve visited. Information gathered is non-identifiable, such as operating system, IP address and duration on sites. These are transparent images located on a webpage, email, digital communication or other message. They may also be used when you are served advertisements outside of our online services. These are principally used to help assess traffic patterns and measure site or campaign engagement.

Opting out of these tracking technologies can usually be done in the “settings” menu of your browser. For Apple devices: Settings-Privacy-Advertising-Limit Ad Tracking(On). For Android devices: Settings-Ads-Opt-out interested-based ads.  

The bank uses this information to create summary statistics and to determine the level of interest in information available on our site.

Visitors may elect to provide us with personal information via email, online forms or through our Contact Us feature. This information is used internally, as appropriate, to handle the sender’s request. It is not disseminated or sold to other organizations.

Pursuant to the Children’s Online Privacy Protection Act, this website was not created or intended to be used by children.

How we use collected information           

We use the information discussed above in a number of ways, such as:

• Processing applications and transactions;
• Verifying your identity and location;
• Preventing fraud and enhancing the security of your account or our online services;
• Responding to your requests;
• Managing your preferences;
• Performing analytics concerning your use of our online services, including your responses to our emails and the pages and advertisements you view;
• Providing you tailored marketing messages;
• Improving products and services;
• Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies.

Disclosure of Information

We will limit sharing of your information in accordance with the choices you have provided us in response to our general Privacy Notice.

We may share anonymous or aggregated information with third parties to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.

Changes to this Online Privacy Practices

We may change this Online Privacy Notice at any time. When we do, we will let you know by appropriate means such as by posting the revised policy on this page with a new "Effective" date. Any changes to this Online Privacy Notice will become effective when posted unless indicated otherwise.